Frequently Asked Questions about GYRDIS Equipment

    Pricing, maintenance, compliance, training — everything you need to know.

    Purchasing & quotes

    How do I request a quote?
    Use our contact form on /en/contact. Our export team replies within 24 business hours with pricing, lead times and shipping options for your market.
    Do you ship to the United States?
    Yes. GYRDIS exports its equipment worldwide and handles customs documentation, US voltage configurations and certification requirements.
    What is the typical lead time?
    Lead times depend on configuration and shipping destination. Standard orders ship within 6 to 10 weeks.
    Can I order replacement consumables?
    Yes — branded cups, paper, batter mixes and other consumables are available through GYRDIS for all turnkey concepts.
    Do you propose financing or rental?
    We work with retail partners on flexible commercial models. Contact our export team to discuss.

    Maintenance & support

    Do you provide after-sales service?
    Yes — GYRDIS provides full after-sales service. International clients are supported through our export team and a network of local partners.
    Are spare parts readily available?
    Yes. We maintain spare parts inventory for every product line and ship parts worldwide.
    How long is the warranty?
    Standard warranty is 12 months. Extended warranties are available on request.
    Can my staff be trained on the equipment?
    Yes, staff training on operation, food preparation and daily cleaning is included with every turnkey concept.
    Is preventive maintenance recommended?
    Yes — annual preventive maintenance extends equipment lifetime and ensures HACCP compliance.

    Compliance & technical

    Are GYRDIS products HACCP compliant?
    Yes. All GYRDIS equipment meets CE and HACCP requirements for professional food handling.
    What voltages are supported?
    Equipment can be configured for European (230V) and US (120V / 208V) voltage standards.
    Are the carts mobile?
    Our churros, doughnut and Grani'POP carts include integrated rolling cabinets for flexible placement.
    Where are GYRDIS products manufactured?
    Our crepe machines, churros and doughnut carts are manufactured in France, near Paris.
    Can equipment be branded with our colors?
    Yes — all turnkey carts can be wrapped in your store's branding for seamless visual integration.